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# Payment Policy **Last Updated:** 19th of May 2025 ## 1. Introduction This Payment Policy describes the terms and conditions related to payments for the PixicAI service (www.pixic.ai). By using our service and making payments, you agree to comply with and be bound by this Payment Policy. ## 2. Payment Methods ### 2.1 Accepted Payment Methods PixicAI currently accepts payments through Stripe as our main payment gateway. Accepted payment methods include: - Credit Cards (Visa, MasterCard, American Express, etc.) - Other payment methods supported by Stripe ### 2.2 Payment Processing All payments are processed securely through Stripe, our third-party payment processor. PixicAI does not directly store your payment information on our servers. ## 3. Subscription Plans and Pricing ### 3.1 Subscription Plans PixicAI offers various subscription plans, starting from our entry-level Apprentice_01 monthly plan at $0.99. Full details of all available plans and pricing are available on our website. ### 3.2 Pricing Consistency Our pricing is consistent across all regions and countries. We do not currently offer region-specific pricing. ## 4. Billing Cycles and Auto-Renewal ### 4.1 Billing Cycle Monthly subscription packages are billed every 30 days from the date of initial purchase. ### 4.2 Auto-Renewal All monthly subscription packages automatically renew after 30 days, and an automatic payment will be processed using your saved payment method. ### 4.3 Cancellation of Auto-Renewal To cancel auto-renewal, you must manually cancel your selected payment plan within your account settings before the next billing cycle. If you do not cancel before your next billing date, your subscription will renew, and you will be charged for the next billing cycle. ## 5. PowerPacks and One-Time Purchases In addition to subscription plans, PixicAI offers PowerPacks as one-time purchases. Please note that PowerPack options require an active user subscription. ## 6. Failed Payments ### 6.1 Payment Retry Process If your payment is declined, Stripe will automatically attempt to process the payment again up to three times. ### 6.2 Payment Failure After three unsuccessful payment attempts, the payment will be marked as declined, and your subscription may be suspended. To restore your subscription, you will need to complete the purchase process again with a valid payment method. ## 7. Promotional Offers and Discounts ### 7.1 Promotional Codes PixicAI occasionally offers promotional coupons (promo codes) with free access to our service. Active promotional codes are typically displayed on our front page (start page). ### 7.2 Redeeming Promotional Codes To redeem a promotional code, enter the code during the checkout process. Promotional offers are subject to specific terms and conditions, which will be communicated at the time of the offer. ## 8. Refund Policy PixicAI is a digital service, and we do not offer refunds. We encourage users to take advantage of our promotional offers to test our service before committing to a purchase. ## 9. Additional Fees PixicAI does not charge any additional processing fees beyond the advertised price of our subscription plans and PowerPacks. ## 10. Taxes Currently, PixicAI does not collect taxes on purchases. However, you may be responsible for any applicable taxes in your jurisdiction. We recommend consulting with a tax professional if you have questions about tax obligations related to your purchases. ## 11. Payment-Related Communication ### 11.1 Communication Methods We will communicate payment-related information, including billing reminders, payment confirmations, and policy changes, through: - Email notifications - Push notifications (if you have opted in) ### 11.2 Policy Changes Any changes to this Payment Policy will be communicated to you through the communication methods mentioned above. Continued use of the service after such changes constitutes your acceptance of the updated policy. ## 12. Currency All prices are listed in US Dollars (USD) unless otherwise specified. ## 13. Minimum Purchase Amount The minimum purchase amount for PixicAI services is $0.99, which corresponds to our entry-level Apprentice_01 monthly plan. ## 14. Contact Information If you have any questions or concerns regarding this Payment Policy or any payment-related issues, please contact us at: - Email: hey@pixic.ai By using our Service and making payments, you acknowledge that you have read and understood this Payment Policy.